GENERAL TERMS AND CONDITIONS FOR RESIDENTIAL
ACCOMMODATION SERVICE
These general terms and conditions for residential accommodation service are signed at the same time and
place as the special terms and conditions of the residential accommodation service (hereinafter jointly
referred to as the Agreement), together forming a complete contract.
The Lessor and the Tenant, hereinafter jointly referred to as the Parties, hereby declare their mutual intent
to enter into this Agreement under the following terms:
1. SUBJECT OF THE AGREEMENT, TERM, RENT
1.1. The details of the Residential Premises that are the subject of the Agreement are specified in the
Special Terms of the Agreement.
1.2. By signing the Agreement, the Parties confirm that they have no claims or objections against each
other regarding the Residential Premises.
1.3. The monthly rent is specified in the Special Terms of the Agreement.
1.4. The Tenant acknowledges and agrees that the Residential Premises are furnished to a higher-than-usual
luxury standard, and accordingly, the rent may significantly exceed the average market level. The monthly
rent will be reviewed if, during the term of the Agreement, the HICP index for Estonia published by
Eurostat exceeds 10%.
1.5. The duration of the Agreement is specified in the Special Terms. The Agreement does not
automatically renew or become indefinite; a separate agreement must be made by the Parties.
1.6. After signing the Agreement, the Tenant shall pay a security deposit to the Lessor’s bank account in
the amount specified in the Agreement according to the procedure set therein. The security deposit may be
used to secure and compensate any claims arising from the Agreement (partial or full offset). If the Lessor
has justifiably used the security deposit in part or in full during the term of the Agreement to cover claims
against the Tenant, the Tenant is obliged to restore the deposit amount to the level specified in the
Agreement within 5 (five) days from receiving the request. The Tenant is also required to increase the
deposit amount accordingly within 5 (five) days if the rent increases. Failure to properly restore or increase
the deposit entitles the Lessor to terminate the Agreement extraordinarily. The deposit shall be returned at
the end of the Agreement in accordance with Clause 2.8 of these General Terms.
1.7. The Residential Premises handed over by the Lessor to the Tenant are equipped with the following
fixtures: heating and sanitary systems, water supply, sewage, ventilation, telephone and electric cables,
kitchen furniture and appliances (electric stove, oven, range hood, refrigerator, washing machine,
dishwasher), which are considered permanent parts of the Residential Premises. These devices are in
working condition and meet the applicable technical standards and requirements of accredited control
bodies.
1.8. The Tenant has inspected the Residential Premises, is aware of its condition, and accepts it as-is at the
time of signing the Agreement.
1.9. Lessor’s representative for daily communication: phone +372 666 1650,
email: info@goodsonandred.com.
2. RENT AND OTHER CONTRACTUAL PAYMENTS
2.1. The Tenant undertakes to pay rent for the use of the Residential Premises within the timeframe
specified in the Agreement. The bank details for payment of rent (as well as the deposit and other charges,
if invoiced by Goodson Management OÜ on behalf of the Lessor) are as follows:
Recipient: Goodson Management OÜ
Bank Account: EE487700771011811863
Bank: AS LHV Pank
BIC: LHVBEE22In the case of international transfers, the Tenant shall bear all associated bank charges. If the Tenant wishes
to pay by credit card, a surcharge of 2% will be added for VISA and Master/Eurocard payments, and 5%
for American Express payments, to be borne by the Tenant.
2.2. The Tenant is obliged to pay, based on an invoice, all monthly utility and ancillary charges, unless
otherwise agreed in the Agreement. For example:
• All costs listed on the invoice of the apartment association/property management company
(maintenance/management services, common electricity, common water, waste removal, heating
costs, repair fund, etc.);
• Individually metered apartment utilities (water, electricity, gas, etc.);
• Additional services ordered by the Tenant (telecommunication services, alarm system, etc.).
2.3. The Tenant is not entitled to claim compensation from the Lessor for delays or interruptions in service
provision related to the use of the Residential Premises if caused by emergencies, natural disasters, or other
circumstances beyond the Lessor’s control. If the Tenant has made a prepayment for any such service, the
calculation of the fee shall be suspended for the duration of the disruption.
2.4. In case of delay in fulfilling any financial obligation under the Agreement, the Tenant undertakes to
pay the Lessor a late penalty at triple the rate specified in §287.1(2) of the Law of Obligations Act (VÕS)
for each delayed day, calculated on the unpaid amount.
2.5. The Tenant shall bear all costs related to debt collection arising from the Agreement in accordance
with the Law of Obligations Act.
2.6. The Tenant agrees to the transmission of the following personal data disclosed to the Lessor: personal
identification code, the date of occurrence and resolution of any payment default, and the amount involved
— to AS Creditinfo Estonia or other credit default registries. The Tenant also consents to the processing of
these data for credit decision-making purposes in the payment default registry managed by AS Creditinfo
Estonia or similar registries (hereinafter, any reference to AS Creditinfo Estonia in the Agreement extends
to all such service providers without separate mention).
2.6.1. The right to transmit the Tenant’s data to AS Creditinfo Estonia or other registries arises when the
Tenant has an outstanding financial obligation under this Agreement.
2.6.2. The Tenant can obtain more information about the terms, legal basis, and extent of AS Creditinfo
Estonia’s processing of such data on the website www.creditinfo.ee.
2.6.3. The Tenant can view the personal data processed about them by AS Creditinfo Estonia via the
website www.creditinfo.ee.
2.7. The Tenant has the right to request the correction, updating, or cessation of the processing of their
personal data in accordance with the Personal Data Protection Act.
2.8. The Tenant is obliged to pay the security deposit in the amount and under the conditions set out in the
Agreement. The Lessor has the right to request an additional deposit if the Tenant wishes to keep a pet or
pets (including birds, insects, fish, etc.) in the premises.
2.9. The deposit shall be returned within 2 (two) months after the expiration of the Agreement term,
provided that the Tenant has no obligations toward the Lessor and that all third-party liabilities are known.
If there are any claims, the Lessor may offset the Tenant’s liabilities against the deposit.The Parties agree that the Lessor is not required to hold the deposit separately from their assets in a credit
institution, the deposit does not accrue interest, and it shall not increase over time.
3. LESSOR’S RIGHTS AND OBLIGATIONS
3.1. In emergencies (fire, explosion, flooding, etc.), the Lessor has the right to enter the Residential
Premises at any time (day or night). In such cases, the Tenant’s authorized representative is also obliged to
appear at the premises upon the Lessor’s first request. The phone number of the Tenant’s authorized
representative shall be included in the Agreement.
3.2. Upon expiration of the Agreement, the Lessor or their representative has the right to enter the
Residential Premises during working hours, together with prospective tenants or buyers, at least 2 (two)
months before the end of the lease term, by notifying the Tenant orally or in writing in advance.
3.3. The Lessor has the right, under the terms of the Agreement, to carry out necessary improvements or
repair works in the premises or building to prevent damage or accidents. The Tenant has no right to
obstruct such works.
3.4. The Lessor has the right to enter the Residential Premises with prior reasonable notice to the Tenant to
check compliance with the Agreement.
3.5. The Lessor is not obligated to insure or arrange insurance for the Tenant’s property.
3.6. The Lessor is not liable for any damages or inconveniences caused by the failure or hindrance of
services provided in the Residential Premises by third parties, unless such failure is caused by the Lessor’s
actions or omissions.
3.7. The Lessor has the following obligations:
3.7.1. Not to obstruct the Tenant from using the Residential Premises, its equipment, and other items,
provided that general rules and maintenance guidelines are followed.
3.7.2. To renovate the Residential Premises and eliminate damage caused by emergencies in the building or
in technical systems outside the Residential Premises.
3.7.3. To inform the Tenant of regular and extraordinary improvement or repair works if these may
interfere with the normal use of the premises by the Tenant.
3.7.4. To suspend charging for such ancillary costs if the relevant service cannot be used due to the
Lessor’s fault.
4. TENANT’S RIGHTS AND OBLIGATIONS
4.1. The Tenant has the right to use all common areas and parts of the building (lobby, stairs, etc.)
necessary for the normal use of the Residential Premises.
4.2. The Tenant has the following obligations:
4.2.1. To use the Residential Premises with care and according to the intended residential purpose and to
make payments to the Lessor properly and on time as agreed in the Agreement.
4.2.2. To comply with the building’s general rules of conduct as well as sanitary and fire safety regulations.
4.2.3. Not to remove or take away any of the Lessor’s property from the premises or cause damage to theResidential Premises.
4.2.4. Not to cause or allow unreasonable blockages in the premises or the connected sewage or water
systems. Common causes of blockages, for which the Tenant is responsible, include pouring food waste or
grease into sinks, failing to remove hair from drains, or flushing inappropriate items (e.g. tissues, sanitary
products) down the toilet.
4.2.5. Not to keep pets, birds, reptiles, fish, insects, etc., in the premises without the Lessor’s prior written
consent.
4.2.6. If the building becomes infested with pests (e.g. cockroaches, lice, bedbugs), the cost of pest control
for the whole building must first be borne by the person who introduced them. If the source cannot be
identified, the cost shall be shared proportionally among all apartments, and the Tenant is obliged to cover
their share.
4.2.7. To use the premises solely for residential purposes and not for any unauthorized or illegal activities.
4.2.8. To regularly clean the premises and maintain them in a normal condition.
4.2.9. Smoking is strictly prohibited in the premises and throughout the building. If this rule is violated, the
Tenant shall cover any damage or costs caused as a result of smoking.
4.2.10. Not to change or install new locks or make additional copies of the keys without the Lessor’s
written consent. All keys must be returned to the Lessor upon termination of the Agreement.
4.2.11. To ensure the premises are always properly secured when leaving — doors and windows must be
closed.
4.2.12. Not to disturb other residents or guests in the building or interfere with the use of the building or
other apartments. The Tenant must respect the interests of the other residents and neighbors.
4.2.13. Not to make any structural changes, reconstructions, or renovations in the Residential Premises
without the Lessor’s written consent, and where necessary, without approval from the local municipality or
required project documentation. It is forbidden to drive nails or other fasteners into walls or to make holes
in any way.
4.2.14. Not to damage the technical systems or general condition of the premises.
4.2.15. To be financially liable for any emergencies or damage in the building or the Residential Premises
and their systems caused by the Tenant’s fault, including negligence. If the Tenant does not eliminate or
repair such damage, the Lessor may enter the premises after prior written notice, carry out the necessary
work, and demand reasonable compensation from the Tenant.
4.2.16. To immediately inform the Lessor and the relevant service provider of any emergencies or accidents
and take all reasonable measures to eliminate hazards and prevent further damage.
4.2.17. To allow the Lessor or their representative access to the premises, with prior notice, for technical
inspections and to check compliance with the Agreement.
4.2.18. To bear the costs of any useful or decorative improvements made in the premises by the Tenant
with the prior written approval of the Lessor.
4.2.19. To sublet the Residential Premises (in full or in part) only with the Lessor’s prior written consent.
4.2.20. In the event of any claims or complaints against the Lessor, the Tenant must submit a written notice
within 7 (seven) days from becoming aware of the grounds. Failure to do so results in loss of the right to
make claims or use legal remedies against the Lessor. The notice is considered submitted if delivered with
a signature, sent by email with receipt confirmed by the recipient, or sent by registered mail to the address
specified in the Agreement and 5 calendar days have passed since posting.
4.2.21. If the Tenant’s contact details change, the Tenant must inform the Lessor immediately.
4.2.22. If video surveillance is installed in the building, the Tenant agrees to it and understands that
recorded material is stored (as required by the building’s insurance company).
4.2.23. When cleaning window glass, the Tenant must follow maintenance instructions: the surfaces must
not be scratched.
5. NOTIFICATIONS
5.1. The Parties agree to use electronic channels for mutual communication and notification.
5.2. A notification is considered received when:
• it has been handed over in person with a signature;• it has been sent by email;
• it has been sent by registered mail to the address specified by the other Party in the Agreement,
and 5 (five) calendar days have passed since posting.
6. TERMINATION OF THE AGREEMENT
6.1. The Agreement may be terminated under the conditions and procedures set out in the legislation of the
Republic of Estonia.
6.2. The Lessor may additionally terminate the Agreement extraordinarily under the following
circumstances:
a) The Tenant is in arrears with payment of rent, ancillary charges, or other contractual fees for 2 (two)
consecutive due dates, or the outstanding rent or security deposit exceeds the amount of 2 (two) months’
rent, unless the Tenant settles the debt before termination;
b) The Tenant intentionally worsens the condition of the Residential Premises and/or significantly violates
legal requirements in the premises, including fire, electrical, heating, or other safety regulations;
c) The Tenant uses and/or allows others to use the Residential Premises and/or common areas in violation
of the Agreement’s intended use or disturbs other residents and neighbors;
d) A decision declaring the Tenant bankrupt has entered into force.
6.3. In cases referred to in clauses 6.2(a) and 6.2(d), the Lessor may terminate the Agreement without prior
notice by sending a termination notice in writing or to the email address specified in the Agreement.
In cases referred to in clauses 6.2(b) and 6.2(c), the Lessor may terminate the Agreement with 30 days’
notice by sending a written termination notice or email to the address stated in the Agreement. If the Tenant
or a subtenant intentionally damages the Residential Premises, the Lessor is not required to observe this
termination period.
6.4. The Tenant may additionally terminate the Agreement extraordinarily under the following
circumstances:
a) The Lessor has materially breached the Agreement and as a result, the agreed use of the Residential
Premises becomes impossible;
b) Hidden defects in the Residential Premises, not documented in the handover report, make its intended
use impossible or cause the Tenant unexpected additional expenses;
c) The Residential Premises are destroyed or damaged due to circumstances beyond the Tenant’s control.
6.5. In the cases specified in clause 6.4, the Tenant may terminate the Agreement if they have first given
the Lessor a reasonable deadline to restore the use of the premises, and the Lessor has not done so. If the
Tenant’s ability to use the premises is only marginally affected, the Tenant may only terminate the
Agreement for that reason if there is a specific, justified cause for doing so.
6.6. Non-performance of contractual obligations by either Party is excusable if caused by force majeure
circumstances that could not be foreseen or controlled by the Parties, such as natural disasters, military
actions, blockades, civil unrest, or strikes.
6.7. If the Agreement becomes open-ended, either Party has the right to terminate it at any time by giving
the other Party 3 (three) months’ prior written notice.
7. RETURN OF THE RESIDENTIAL PREMISES
7.1. Upon termination of the Agreement, the Tenant must return the Residential Premises to the Lessor in
the condition specified in the Agreement and in accordance with the handover protocol.7.2. The Tenant must remove their belongings and restore the Residential Premises to the condition agreed
upon in the handover protocol, except for normal wear and tear resulting from proper use.
7.3. If the Tenant fails to return the Residential Premises on time, the Lessor has the right to charge the
Tenant a penalty of [amount or calculation method if specified] for each day of delay.
7.4. The Lessor has the right to inspect the Residential Premises before the return date with prior notice to
the Tenant.
7.5. If damage is found beyond normal wear and tear, the Lessor has the right to withhold from the security
deposit or claim compensation for repair costs from the Tenant.
8. LIABILITY AND DISPUTES
8.1. Both Parties shall be liable for non-performance or improper performance of their obligations under
this Agreement in accordance with the applicable laws.
8.2. The Tenant is responsible for damages caused to the Residential Premises or common property beyond
normal wear and tear.
8.3. In case of disputes arising from this Agreement, the Parties shall attempt to resolve them through
negotiations.
8.4. If the Parties fail to reach an agreement, the dispute shall be resolved in the competent court according
to the law.
9. FINAL PROVISIONS
9.1. 9.2. By signing the Agreement on 6 (six) pages, the Parties confirm that they will fulfill the
Agreement in good faith from the moment of its conclusion.
The Agreement is drawn up in Estonian in two identical copies, each Party receiving one copy.
When signing the Agreement digitally, one file is signed and both Parties will retain the file with the
digital signatures of both Parties.